Privacy Policy

AiVoicee ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI voice generation service.

By using AiVoicee, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Service.

We collect information you provide directly to us, including:

• Account Information: Name, email address, and password when you register
• Payment Information: Billing details processed securely through our payment providers (we do not store full card numbers)
• Usage Data: Text inputs you submit for voice generation, voice preferences, and generated audio files
• Communication: Messages you send to our support team

We also automatically collect certain information when you use the Service:

• Log data (IP address, browser type, pages visited, timestamps)
• Device information (operating system, device identifiers)
• Usage patterns and feature interactions

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information (receipts, invoices)
• Send transactional emails (OTP verification, password reset)
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends to improve user experience
• Detect, investigate, and prevent fraudulent or unauthorized activities
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We use trusted third-party services to operate the Service:

• ElevenLabs: AI voice generation engine. Text you submit may be processed by ElevenLabs according to their privacy policy.
• Payment Processors: Secure handling of billing information.
• Cloud Infrastructure: Secure hosting and storage providers.

These third parties are obligated to protect your data and are prohibited from using it for purposes other than providing services to us.

We retain your personal information for as long as your account is active or as needed to provide the Service. Generated audio files are retained for 30 days after creation, after which they are automatically deleted unless you download them.

You may request deletion of your account and associated data at any time by contacting our support team. We will process deletion requests within 30 days.

We implement industry-standard security measures to protect your information, including encryption in transit (HTTPS/TLS), hashed password storage, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

We use minimal cookies and local storage to maintain your session and authentication state. We do not use tracking cookies for advertising purposes. You can clear your browser storage at any time, though this will log you out of the Service.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data ("right to be forgotten")
• Portability: Request your data in a machine-readable format
• Objection: Object to certain processing of your data

To exercise these rights, contact us at support@aivoicee.com. We will respond within 30 days.

The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the Service. Your continued use of the Service after changes indicates your acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy, please contact us: